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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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Commercialization of Postal and Delivery Services: National and International Perspectives (Hardcover, 1995 ed.)
Loot Price: R4,174
Discovery Miles 41 740
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Commercialization of Postal and Delivery Services: National and International Perspectives (Hardcover, 1995 ed.)
Series: Topics in Regulatory Economics and Policy, 19
Expected to ship within 10 - 15 working days
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xiii * We have almost the cheapest letter price in the OEeD. *
We've quadrupled the retail outlets where you can buy stamps, but
closed three quarters of our Post Offices. On time delivery is
better than 97%. * The workforce has been reduced by 40%, with a
25% increase in volumes over the period. Real unit costs, measured
by total real expenditure divided by total volumes, have been
reduced by over 20%. What do these results and achievements mean
for policy setters around the world? In particular, do these
results for New Zealand Post prove that it is a commercial
business, and what are the lessons for other postal businesses?
Market Forces New Zealand Post presently has a limited letter
monopoly, a 45 cent letter price against an 80 cent competitive
floor price. The existence of this level of protection somehow
negates the company's commercial achievements. The combination of
high efficiency and low prices cannot persuade everyone that the
results are not my view, are the only ones that can solely monopoly
driven. Market forces, in answer my question: is New Zealand Post a
commercial organization? We need the test offree and open
competition to see whether we've got the business formula right.
Before advancing this argument, which in essence is the case for
deregulation, it may be useful to distinguish between market
behavior and Post behavior.
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