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Inside the Organizational Learning Curve - Understanding the Organizational Learning Process (Paperback)
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Inside the Organizational Learning Curve - Understanding the Organizational Learning Process (Paperback)
Series: Foundations and Trends (R) in Technology, Information and Operations Management
Expected to ship within 10 - 15 working days
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Inside the Organizational Learning Curve provides an in-depth
understanding of the organizational learning curve and why
significant differences in the rate of learning exist across
organizations. Few studies have "stepped inside the learning curve"
to provide greater understanding of the organizational learning
process underlying the learning curve. We contend that this
understanding is essential for helping organizations learn better
and faster, and thus, operate more effectively and efficiently in a
dynamic world. Therefore, not only do we examine what is known
about organizational learning curves, but also what is known about
the organizational learning process. By integrating research from
both operations and organizational behavior disciplines, the
authors provide a more comprehensive understanding of
organizational learning and the organizational learning curve.
Inside the Organizational Learning Curve is organized as follows.
It begins by reviewing the definition of organizational learning
and where it occurs in organizations. In Section 2, it shifts
attention to its primary focus - the organizational learning curve.
The authors review various learning curve models summarizing the
evidence from these models, which shows tremendous variation in
organizational learning rates. Section 3 reviews frameworks for
understanding this variation in learning rates and discusses
variation that arises from differences in experience, deliberate
learning activities, and other key sources. Section 4 examines the
relative effectiveness of experience versus deliberate learning
activities as sources of learning, and contends that these sources
of learning affect performance through a process. Section 5
describes the steps that characterize the learning process inside
the learning curve: from learning to better organizational
knowledge to changed behavior to organizational performance. The
authors discuss the significant challenges organizations need to
overcome in order to advance along these steps.
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