This book is a result of the European Experience Exchange (EUREX) project sponsored by the European Systems and Software Initiative for Software Best Practice in Europe. The EUREX project analyzed the industrial and economic impact and the common aspects and differences between and among more than 300 Software Process Improvement Experiments sponsored by the EU. Metrics is a basis for software process improvements. This book presents experiences from a number of metrics applications in European software companies and gives experience-based ideas and models for the Why, When, What, and How of metrics for the management and the improvement of software processes.
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