Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Paperback, Third)

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.

General

Imprint:	Productivity Press
Country of origin:	United States
Release date:	1992
First published:	1992
Authors:	Michael R. Kelly
Dimensions:	280 x 210 x 12mm (L x W x T)
Format:	Paperback
Pages:	176
Edition:	Third
ISBN-13:	978-0-527-91652-7
Categories:	Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour Books > Business & Economics > Business & management > Management & management techniques > Management decision making > General
LSN:	0-527-91652-8
Barcode:	9780527916527

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