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Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Paperback, Third) Loot Price: R1,067
Discovery Miles 10 670
Repayment Terms: R100 pm x 12*
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Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Paperback, Third): Michael R. Kelly

Everyone's Problem Solving Handbook - Step-by-Step Solutions for Quality Improvement (Paperback, Third)

Michael R. Kelly

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Loot Price R1,067 Discovery Miles 10 670 | Repayment Terms: R100 pm x 12*

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The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.

General

Imprint: Productivity Press
Country of origin: United States
Release date: 1992
First published: 1992
Authors: Michael R. Kelly
Dimensions: 280 x 210 x 12mm (L x W x T)
Format: Paperback
Pages: 176
Edition: Third
ISBN-13: 978-0-527-91652-7
Categories: Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
Books > Business & Economics > Business & management > Management & management techniques > Management decision making > General
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LSN: 0-527-91652-8
Barcode: 9780527916527

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