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Translating Systems Thinking into Practice - A Guide to Developing Incident Reporting Systems (Hardcover)
Loot Price: R3,997
Discovery Miles 39 970
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Translating Systems Thinking into Practice - A Guide to Developing Incident Reporting Systems (Hardcover)
Expected to ship within 12 - 17 working days
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Systems thinking tells us that human error, violations and
technology failures result from poorly designed and managed work
systems. To help us understand and prevent injuries and incidents,
incident reporting systems must be capable of collecting data on
contributory factors from across the overall work system, in
addition to factors relating to the immediate context of the event
(e.g. front-line workers, environment, and equipment). This book
describes how to design a practical, usable incident reporting
system based on this approach. The book contains all the
information needed to effectively design and implement a new
incident reporting system underpinned by systems thinking. It also
provides guidance on how to evaluate and improve existing incident
reporting systems so they are practical for users, collect good
quality data, and reflect the principles of systems thinking.
Features Highlights the key principles of systems thinking for
designing incident reporting systems Outlines a process for
developing and testing incident reporting systems Describes how to
evaluate incident reporting systems to ensure they are practical,
usable, and collect good quality data Provides detailed guidance on
how to analyze incident data, and translate the findings into
appropriate incident prevention strategies
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