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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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Research and Theory on Workplace Aggression (Hardcover)
Loot Price: R2,502
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Research and Theory on Workplace Aggression (Hardcover)
Series: Current Perspectives in Social and Behavioral Sciences
Expected to ship within 10 - 15 working days
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Workplace aggression is a serious problem for workers and their
employers. As such, an improved scientific understanding of
workplace aggression has important implications. This volume, which
includes chapters written by leading workplace aggression scholars,
addresses three primary topics: the measurement, predictors and
consequences of workplace aggression; the social context of
workplace aggression; and the prevention of workplace aggression.
Of note, the book encompasses the various labels used by
researchers to refer to workplace aggression, such as 'abusive
supervision', 'bullying', 'incivility' and 'interpersonal
conflict'. This approach differs from those of previous books on
the topic in that it does not focus on a particular type of
workplace aggression, but covers an intentionally broad
conceptualization of workplace aggression - specifically, it
considers aggression from both the aggressors' and the targets'
perspectives and includes behaviors enacted by several types of
perpetrators, including supervisors, coworkers and customers.
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