Regardless of the service or products it provides, a company's
corporate brand is responsible for its image and reputation in the
minds of its products' consumers. And yet companies rarely focus on
what leads to a successful corporate brand, concentrating their
energy instead on their individual brand name products. In "The
Corporate Brand," Nicholas Ind argues strongly for a new focus on
corporate brand development.
Ind argues that organizations must use all forms of
communication, including performance of specific products,
employees' services, and advertising, to build effective
interactive relationships with their customers. "The Corporate
Brand" elucidates the methods used by successful corporate brands
to build and maintain both "corporate identity" and reputation.
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