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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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Enterprise Excellence - A Modern Approach to Organizational Change and Leadership using Blended Quality Management (Paperback)
Loot Price: R2,662
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Enterprise Excellence - A Modern Approach to Organizational Change and Leadership using Blended Quality Management (Paperback)
Expected to ship within 10 - 15 working days
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Enterprise Excellence: A Modern Approach to Organizational Change
and Leadership using Blended Quality Management prepares students
to utilize strategic thinking and Lean Six Sigma (LSS) practices
and techniques to improve operations and reduce inefficiencies.
Using Six Sigma's DMAIC-define, measure, analyze, improve,
control-process, students apply concepts and tools by leading and
participating in an actual LSS project. The book is organized so
that it walks students, practitioners, and leaders through each
step of the LSS DMAIC process through interactive, hands-on
modules. In the opening module, students select a project and
describe the process, opportunity, and goal (Define). Additional
chapters guide students through collecting data and defining
metrics (Measure); identifying potential solutions (Analyze);
testing theories, piloting solutions, and rolling out solutions
(Improve); and monitoring results to assess and maintain the
overall gain (Control). The text includes a project guide and a
collection of case studies to help students connect critical
concepts with practical application. Enterprise Excellence helps
students build their understanding of process improvement, practice
running a team project, achieve meaningful results, and apply their
new skills and tools in real-world projects. The book is an
exemplary resource for courses and programs in business and
organizational change/management.
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