This book will help you develop your emotional intelligence so you
can become a highly skilled negotiator in all areas of your life -
whether you're negotiating with customers, colleagues, family or
friends. It will equip you with the tools and techniques to put
negotiation theory into practice. Learn how to develop a winning
mind-set, prepare successfully for any negotiation, recognise and
respond to different negotiation situations, deal effectively with
gameplay, manage the negotiation conversation and understand how to
draw the negotiations to a successful close. The Negotiation Book
is an inspiring and engaging handbook packed with Nicole Soames'
expert advice, practical tools and exercises to help you master the
art of negotiation.
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