In this provocative study, Paul du Gay makes a compelling case for
the continuing importance of bureaucracy. Taking inspiration from
the work of Max Weber, du Gay launches a staunch defence of `the
bureaucratic ethos' and highlights its continuing relevance to the
achievement of social order and good government in liberal
democratic societies. Through a comprehensive engagement with both
historical and contemporary critiques of bureaucracy and a careful
examination of the policies of organizational change within the
public services today, du Gay develops a major reappraisal of the
so-called `traditional' ethic of office. In doing so he highlights
the ways in which many of the key features of bureaucratic conduct
that came into existence a century ago still remain essential to
the provision of responsible democratic government.
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