It is often claimed that 70% of organizational change efforts
fail. This despite the popularity of linear change models, such as
Kotter's 8-step model. The reason few change efforts succeed as
intended is because they are based on two implicit
assumptions:
--That the great leader or leadership team will come up with a
vision and then succeed in persuading the rest of the organization
to follow
--That people will happily embrace change without being afforded
the opportunity to make their own meaning of that change
Most change management initiatives don't provide opportunities
for people within the organization to question the basis for
change, let alone play a significant role in shaping the change.
"Leading Change" offers an alternative. It looks at adopting a
complex adaptive system to explain, not only why many linear
programs may be deemed more successful than first thought, but that
actively engaging with the people affected by organizational change
can lead to guaranteed success.
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