'Learning through Knowledge Management' provides an insightful
overview of the main issues integrating learning and Knowledge
Management. It offers a rich resource of case examples that
highlight Knowledge Management in practice. The text explores and
defines learning and Knowledge Management concepts, and deals with
the elements that play an important part in determining
implementation success in the organization. The chapters present a
managerially oriented discussion of the following key areas: * The
role of processes in managing knowledge* The behavioural side of
Knowledge Management * Leadership reflexes for knowledge management
success* The key features of Information Technology required for
Knowledge Management* The future of Knowledge Management as part of
organization management.There are many case studies which include:
British Airways BP Amoco Ford Hewlett Packard Xerox Swedish Police
IBM The case studies encompass a diverse and broad range of
sectors, maturity of practice, problems and approaches to Knowledge
Management.
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