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Comparative Perspectives on E-Government - Serving Today and Building for Tomorrow (Paperback)
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Comparative Perspectives on E-Government - Serving Today and Building for Tomorrow (Paperback)
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In the 1990s, many governments began to use information and
communications technologies, especially Internet applications, to
improve the efficiency and economy of government operations and to
provide their citizens, the business community, and government
officials with information and services. The goal of e-government
is to become entrenched in the everyday lives of these people so
that they become reliant on Internet access to government.
Comparative Perspectives on E-government draws upon the expertise
of its contributors, who have conducted research and policy
analyses related to government information policy and e-government,
and who have published previously in these areas. The focus of
coverage is on five countries (Australia, Canada, New Zealand, the
United Kingdom, and the United States) and topical issues such as
the digital divide, the balance between access and security in the
aftermath of 9-11, trust in government, the citizen's perspective
on e-government, and the evaluation of government Web sites. The
book addresses the need to understand the phenomenon of
e-government better_its development, mission and goals, success in
achieving those goals, and future plans_extending an inquiry to
both developed and developing countries. An additional need for
detailed cross-country analyses and comparisons, introduced here,
is also addressed.
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