Flight Catering (Hardcover, 2nd edition)

The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Release date:	August 2015
First published:	2004
Authors:	Peter Jones
Dimensions:	246 x 189mm (L x W)
Format:	Hardcover
Pages:	336
Edition:	2nd edition
ISBN-13:	978-1-138-12816-3
Categories:	Books > Sport & Leisure > Sports & outdoor recreation > General Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry > General
LSN:	1-138-12816-3
Barcode:	9781138128163

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