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Public Service Accountability - Rekindling a Debate (Hardcover, 1st ed. 2019)
Loot Price: R1,829
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Public Service Accountability - Rekindling a Debate (Hardcover, 1st ed. 2019)
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How we manage public services and hold them to account is
critically important. Yet austerity, recent changes to
accountability frameworks, and the loss of the Audit Commission
have created a huge deficit in our understanding of how well
services are delivered. The time is thus right to re-examine the
state of our vital public services, as well as how we can make them
more accountable. This book reopens the debate on what
accountability means and provides unique insights into an
increasingly complex organizational landscape. It presents a new
and innovative way of evaluating public services that should be of
use to academics and public servants alike. Synthesising empirical
work across local government, health and social care, the police,
and fire services, this book also explores the relationship between
financial and performance accountability and makes the case for the
need for a distinctive sense of public service accountability.
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