What does the transformation to a visitor-centered approach do for
a museum? How are museums made relevant to a broad range of
visitors of varying ages, identities, and social classes? Does
appealing to a larger audience force museums to "dumb down" their
work? What internal changes are required? Based on a multi-year,
Kress Foundation-sponsored study of ten innovative American and
European collections based museums recognized by their peers to be
visitor centered, Peter Samis and Mimi Michaelson answer these key
questions for the field. The book: * describes key institutions
that have opened the doors to a wider range of visitors; *
addresses the internal struggles to reorganize and democratize
these institutions; * uses case studies, interviews of key
personnel, Key Takeaways, and additional resources to help museum
professionals implement a visitor-centered approach in
collections-based institutions.
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