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Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development (Paperback)
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Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development (Paperback)
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This book identifies key factors necessary for a well-functioning
information infrastructure and explores how information culture
impacts the management of public information, stressing the need
for a proactive and holistic information management approach amidst
e-Government development. In an effort to deal with an
organization's scattered information resources, Enterprise Content
Management, Records Management and Information Culture Amidst
E-Government Development investigates the key differences between
Enterprise Content Management (ECM) and Records Management (RM),
the impact of e-Government development on information management
and the role of information in enhancing accountability and
transparency of government institutions. The book hence identifies
factors that contribute to a well-functioning information
infrastructure and further explores how information culture impacts
the management of public information. It highlights the Records
Continuum Model (RCM) thinking as a more progressive way of
managing digital information in an era of pluralization of
government information. It also emphasizes the need for
information/records management skills amidst e-Government
development. Ideas about records, information, and content
management have fundamentally changed and developed because of
increasing digitalization. Though not fully harmonized, these new
ideas commonly stress and underpin the need for a proactive and
holistic information management approach. The proactive approach
entails planning for the management of the entire information
continuum before the information is created. For private
enterprises and government institutions endeavoring to meet new
information demands from customers, citizens and the society at
large, such an approach is a prerequisite for accomplishing their
missions. It could be argued that information is and has always
been essential to all human activities and we are witnessing a
transformation of the information landscape.
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