A PROVEN PLAN FOR PROFIT- AND CUSTOMER-CENTERED MAINTENANCE.
. Developed by a maintenance/manufacturing/facilities manager
with almost four decades of direct profit/loss responsibilities,
this guide provides benchmarking tools for the successful design,
implementation, and validation of a profit- and customer-centered
strategy for maintenance..
. Utilize Ralph "Pete" Peters' four benchmarking tools for
maintenance excellence: . The Scorecard for Maintenance Excellence
-- maximizes overall best practices. The CMMS Benchmarking System
-- optimizes your technology investment. The Maintenance and
Excellence Index -- validates bottom-line results. The ACE Team
Benchmarking Process -- assures reliable planning times.
. Already used by over 5000 organizations including Honda of
America, Boeing Commercial Airplane Group, Siderar, BigLots, and
the Air Combat Command, these powerful benchmarking tools can be
immediately applied to maximize your organization's maintenance
excellence..
. Extensive worldwide case studies and the author's actual
experiences provide valuable real-world insights..
. A COMPLETE AND PROVEN PROGRAM FOR PROFIT AND CUSTOMER-CENTERED
MAINTENANCE
. * The Scoreboard for Maintenance Excellence * The CMMS
Benchmarking System * The Maintenance Excellence Index * The ACE
Team Benchmarking Process * Improving Craft Resources with Overall
Craft Effectiveness (OCE) * How OEE and OCE Synergize for Profits *
Developing CMMS as a Maintenance Business Management System * Key
Requirements for Profit- and Customer-Centered Maintenance *
Validating Results Using Your Maintenance Excellence Index *
Summary of Today's Key Best Practices for Improved Profit and
CustomerService.
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