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Preparing for Continuous Quality Improvement for Healthcare - Sustainability through Functional Tree Structures (Paperback)
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Preparing for Continuous Quality Improvement for Healthcare - Sustainability through Functional Tree Structures (Paperback)
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This book provides a set of detailed instructions to help you
construct your departmental, divisional, or organizational
functional tree structure (FTS) and work towards world-class
service. Preparing for Continuous Quality Improvement for
Healthcare: Sustainability through Functional Tree Structures
outlines a method that will enable your organization to set a
stable base for future improvements that are sustainable and create
breakthrough improvements in service, quality, and costs. More
importantly, the FTS method outlined in the book will provide you
with the tools to build processes tailored to your customers'
specifications and standards. It will enable you to improve your
department, division, and entire organization and edge ahead of
your competition. The book explains why organizations steeped in
process improvement need to re-evaluate and re-establish their
procedures-especially if initial outcomes have not met
expectations. Illustrating key concepts with examples, case
studies, and flow charts, it provides you with a clear
understanding of organizational functional structure and how to
document current organizational and departmental functional tree
structures. Describing how to identify a department's functional
deficits, shortcomings, and waste, it explains how to select the
best course of action for your organization. After reading this
book, you will be able to create a pictorial representation of your
organization's current functional structure and select the best
course of action for achieving sustainable advancements in service,
quality, and costs. The book will help to convert your managers
from a people-management mentality to one of process
management-transforming leaders to educators and not guards.
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