Praise for the first edition:
"This very valuable book reports the results of a large-scale
and complex survey aimed at understanding the preferences of
employees regarding workplace governance and their attitudes toward
the three key institutions in the labor market: unions, government,
and firms. . . . The findings are . . . sophisticated and
convincing. . . . This is a terrifically useful book that contains
a wealth of information." Labor History
"What Workers Want is one of the most ambitious efforts ever
undertaken to determine the attitudes of employees about the
American workplace. . . . An extremely important contribution to
the long and often heated debates that swirl around these issues."
Ralph Nader
"What Workers Want is a sharply focused study of how American
workers think about workplace participation. This book is a message
about workplace democracy that union leaders would do well to build
into their organizing strategies." Dissent
"This is easily one of the most readable books on industrial
relations matters written by academics in recent times. The authors
are able simultaneously to engage the reader in an almost folksy
manner, while also being quite rigorous in their presentation of
data. There should be more such books." Journal of Industrial
Relations
How would a typical American workplace be structured if the
employees could design it? According to Richard B. Freeman and Joel
Rogers, it would be an organization run jointly by employees and
their supervisors, one where disputes between labor and management
would be resolved through independent arbitration. Their
groundbreaking book provides a comprehensive account of employees'
attitudes about participation, representation, and regulation on
the job.
For the updated edition, the authors have added an introduction
showing how recent data have confirmed and strengthened their basic
argument. A new concluding chapter lays out the model of "open
source unionism" that they propose for rebuilding unionism in the
United States, making this updated edition essential for anyone
thinking about what labor should be doing to move forward."
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