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Consultancy in Public Services - Empowerment and Transformation (Paperback)
Loot Price: R763
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Consultancy in Public Services - Empowerment and Transformation (Paperback)
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Based on the authors' twenty-five year experience of consultancy in
the public services, this book develops an empowering approach to
thinking about and doing consultancy with public services. It
challenges the traditional view that the consultants are brought in
as experts and instead examines ways of using consultancy to
empower staff, patients, service users and members of the public,
so that they can take part in developing, changing, innovating and
ultimately transforming these services. The book includes chapters
explaining consultancy, on preparing bids, on negotiations and on
the importance of assessment and review which are geared towards
the needs of those working in public and third sectors, either as
or with consultants. It includes a glossary, abbreviations, helpful
contacts and websites which are valuable for quick reference and to
aid further understanding.
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