The Quality Business - Quality Issues in the Smaller Firm (Hardcover, Annotated Ed)

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Series:	Routledge Studies in Entrepreneurship and Small Business
Release date:	December 1997
First published:	1998
Authors:	Robert Blackburn • James Curran • Julian North
Dimensions:	216 x 138 x 23mm (L x W x T)
Format:	Hardcover
Pages:	246
Edition:	Annotated Ed
ISBN-13:	978-0-415-14608-1
Categories:	Books > Business & Economics > Business & management > Ownership & organization of enterprises > Small businesses & self-employed Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
LSN:	0-415-14608-9
Barcode:	9780415146081

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