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Overcrowded - Designing Meaningful Products in a World Awash with Ideas (Hardcover)
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Overcrowded - Designing Meaningful Products in a World Awash with Ideas (Hardcover)
Series: Design Thinking, Design Theory
Expected to ship within 12 - 17 working days
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A more powerful innovation, which seeks to discover not how things
work but why we need things. The standard text on innovation
advises would-be innovators to conduct creative brainstorming
sessions and seek input from outsiders-users or communities. This
kind of innovating can be effective at improving products but not
at capturing bigger opportunities in the marketplace. In this book
Roberto Verganti offers a new approach-one that does not set out to
solve existing problems but to find breakthrough meaningful
experiences. There is no brainstorming-which produces too many
ideas, unfiltered-but a vision, subject to criticism. It does not
come from outsiders but from one person's unique interpretation.
The alternate path to innovation mapped by Verganti aims to
discover not how things work but why we need things. It gives
customers something more meaningful-something they can love.
Verganti describes the work of companies, including Nest Labs,
Apple, Yankee Candle, and Philips Healthcare, that have created
successful businesses by doing just this. Nest Labs, for example,
didn't create a more advanced programmable thermostat, because
people don't love to program their home appliances. Nest's
thermostat learns the habits of the household and bases its
temperature settings accordingly. Verganti discusses principles and
practices, methods and implementation. The process begins with a
vision and proceeds through developmental criticism, first from a
sparring partner and then from a circle of radical thinkers, then
from external experts and interpreters, and only then from users.
Innovation driven by meaning is the way to create value in our
current world, where ideas are abundant but novel visions are rare.
If something is meaningful for both the people who create it and
the people who consume it, business value follows.
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