Being an IT manager for the first time can be daunting. With a
focus on practical advice, this book will provide you with hints,
tips and examples from the world of IT management, showing you that
management is about people rather than process; it is an art rather
than a science. All the stories you will read in this book are
true; all the advice has been personally tried and tested; all the
tools and techniques have been applied by other aspiring leaders
with positive results.
General
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