Expanding on the principles, insights and wisdom that made GETTING
TO YES a worldwide bestseller, Roger Fisher and Scott Brown offer a
straightforward approach to creating relationships that can deal
with difficulties as they arise. GETTING TOGETHER takes you
step-by-step through initiating, negotiating, and sustaining
enduring relationships a " in business, in government, between
friends and in the family.
The Steps:
Rationality a " Balance emotion with reason.
Understanding a " Learn how others see things.
Communication a " Always consult before decidinga ]and
listen.
Reliability a " Be wholly trustworthy, but not wholly
trusting.
Persuasion, not coercion a " Negotiate side by side.
Acceptance a " Deal seriously, with those with whom you differ.
General
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