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Innovation in Social Welfare and Human Services (Paperback)
Loot Price: R1,486
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Innovation in Social Welfare and Human Services (Paperback)
Series: Routledge Advances in Health and Social Policy
Expected to ship within 12 - 17 working days
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Innovation is an oft-heard buzzword in both public and private
sectors concerned with the organisation and delivery of services to
vulnerable individuals. This thoughtful volume explores what
innovation might actually involve in the context of contemporary
human services. Highlighting both the importance and utility of
innovation but also promoting a more reflective approach, the book
distinguishes between innovation and improvement and discusses the
relevant differences between private sector, public sector and
non-profit organisations. It looks at how innovation is often as
much a result of the power relations between the involved actors,
and the structural context, as a result of popularly identified
'drivers' and 'barriers'. Including numerous case studies, the book
illustrates and explains innovations in welfare services at
different levels, looking at the macro level (innovations in social
policy), the meso level (innovation at organisational level) and
the micro-level (user-driven innovations). Arguing the innovation
is nothing new in human services, the authors emphasise the
importance of innovation being developed and supported by those
working within those organisations. New and creative solutions to
problems encountered in everyday work by front-line workers can be
taken up to improve services provided and make a difference for the
users, rather than change being externally imposed upon them by
those without insider knowledge. Innovation in Social Welfare and
Human Services is an important read for researchers and
practitioners interested in the administration, leadership and
organisation of social services.
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