This is a comprehensive, user-friendly and hands-on book that is a
single source of reference of tools and techniques for all quality
practitioners. Implementing Six Sigma and Lean covers the basics of
how to manage for consistently high quality and gives good coverage
of both simple tools and advanced techniques which can be used in
all businesses. This book provides guidance on how to use these
tools for different situations such as new start-up companies,
stalled projects and the constant achievement of high quality in
well-established quality regimes. Case studies are included that
encourage the reader to respond in a practical situations and
provide a good learning resource for courses. There are summaries
of key elements and questions with exercises at the end of each
chapter.
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