Ronald W. Richardson helps us to understand how congregations
function emotionally. Without being simplistic, he gives clear
directions on how to improve their quality of life together and
function more effectively in achieving mission goals. This book
offers: A theory about human behavior that will aid understanding
of how things can get out of control in the human community of the
church; A practical set of leadership ideas and behaviors;
Guidelines for how to behave in the midst of upsetting and
conflictual circumstances; Personal steps that leaders in the
church can take to become more positive forces for healing and
cooperation.
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