Parts are commonly used in making, repairing or maintaining
consumer or industry products. Parts could be purchased or
manufactured by a business enterprise. Advance models were applied
to parts operations for manufacturers of transport refrigeration
equipment and high-pressure positive displacement plunger pumps.
Both companies have an established network of dealers for sales and
service of equipment and parts. A number of areas in the parts
business operation were researched which show the potential for
improved operational efficiency and customer service that increase
market share when advanced process models were used to integrate
the supply chain. This book covers the subject of parts management
through: (1) an introduction to areas of parts business operation
with potential for substantial improvements and overview of various
models proposed in Chapter 1; (2) quantitative effects on customer
service level of inventory miscount and lead time variability and
methods to reduce these factors in Chapter 2; (3) optimal division
of items based on economics within a two-level distribution system;
which items should be serviced through dealers and which items
directly by the company to end-customers in Chapters; (4) optimal
ordering procedures for a multi-item common supplier system with
either constant or random demand rates for various items in Chapter
4; Vll viii Parts Management Models and Applications (5) attribute
based classification scheme to promote standardization of design
and manufacturing techniques for expediting product development and
control design proliferation in Chapters 5 and 6; (6) knowledge
base management to enhance manufacturing operations effectiveness
in Chapter 7;
General
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