This up-to-date bibliography on business communications which,
unlike any other, also indexes the availability of sample documents
and other learning aids has been compiled with students, faculty,
librarians, and other working professionals in mind. It combines
research sources with an annotated bibliography that emphasizes
practical solutions to business and technical communications
problems. The topical arrangement facilitates the prompt location
of materials that emphasize specific communication skills such as
editing, interviewing, and public speaking. The extremely
fine-tuned subject index details the locations of all sources on a
particular topic and specific kinds of assistance, such as outlines
and sample documents. The guide is composed of two major divisions
of three chapters each. Part I, the research handbook, assists
researchers who need answers to basic questions: chapter 1 details
standard reference sources including dictionaries, bibliographies,
and directories; chapter 2 lists research tools such as indexes and
online data bases; and chapter 3 cites additional important
resources including grammar hot lines, national associations, and
research institutions. Part II, a topical bibliography of books
published between 1980 and 1988, facilitates the location of
outlines, guidelines, examples, workbooks, sample documents, and
similar forms of assistance. Chapters four through six are devoted
to three skill areas: general skills such as editing, graphics and
visuals, and word processing; written documents such as abstracts,
newsletters and feasibility studies; and oral products such as
interviewing, presentations, and workshops and seminars. Three
distinct indexes provide access to this wealth of information by
name, title, and subject. Better Said and Clearly Written should be
made available not only to business and technical libraries but to
academic and public libraries as well. It will be an indispensible
tool for technical writers, small business owners, corporate
personnel, and anyone wishing to improve their oral and written
communication skills.
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