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The Contract Scorecard - Successful Outsourcing by Design (Hardcover, New Ed)
Loot Price: R4,312
Discovery Miles 43 120
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The Contract Scorecard - Successful Outsourcing by Design (Hardcover, New Ed)
Expected to ship within 12 - 17 working days
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Donate to Against Period Poverty
Total price: R4,322
Discovery Miles: 43 220
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Adoption and use of a contract scorecard demonstrates a maturing
ability to manage commercial outsourcing arrangements. The process
of designing the scorecard helps you nail down the key outcomes and
avoid lack of focus, inconsistent objectives, hidden costs,
indifferent service and deteriorating relationships with your
contract partners. Sara Cullen's The Contract Scorecard will help
you design and drive successful contracts. It offers a systematic
guide based on practical advice and examples; one that explains the
Contract Scorecard concept and demonstrates crucial implementation
activities such as: c The development of performance measures that
work c Sound Service Level Agreements that make obligations clear c
A Governance Charter that ensures both parties will adopt
successful management techniques An upfront investment in your
contracts, from a commercial rather than legal perspective is
probably the single most influential activity you can undertake;
one that will ensure your outsourcing relationships have clear
business goals as the focus of the deal. Reading a copy of Sara
Cullen's The Contract Scorecard should be the first step in that
investment.
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