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How Do You Know If You Are Making a Difference? - A Practical Handbook for Public Service Organisations (Paperback)
Loot Price: R501
Discovery Miles 5 010
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How Do You Know If You Are Making a Difference? - A Practical Handbook for Public Service Organisations (Paperback)
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Loot Price R501
Discovery Miles 5 010
Expected to ship within 12 - 17 working days
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Why is it hard to know if you are making a difference in public
services? What can you do about it? Public services throughout the
world face the challenge of tackling complex issues where multiple
factors influence change. This book sets out practical and
theoretically robust, tried and tested approaches to understanding
and tracking change that any organisation can use to ensure it
makes a difference to the people it cares about. With case studies
from health, community, research, international development and
social care, this book shows that with the right tools and
techniques, public services can track their contribution to social
change and become more efficient and effective.
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