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Marketing the Public Sector - Promoting the Causes of Public and Nonprofit Agencies (Hardcover)
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Marketing the Public Sector - Promoting the Causes of Public and Nonprofit Agencies (Hardcover)
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The administrative officers of public and nonprofit organizations
have become increasingly interested in marketing techniques during
the 1990s. They reason that if commercial marketing methods can
successfully move merchandise across the retail counter, those same
techniques should be capable of creating a demand for such "social
products" as energy conservation, women's rights, military
enlistment, or day-care centers. The goal of this volume is to
provide social sector executives with practical and effective
guidelines on how to harness the power of marketing in order to
improve service to their constituencies. Marketing the Public
Sector builds upon two decades of research in social marketing and
represents the current state of the art. The authors demonstrate
how the principles developed in earlier studies can be applied in
actual situations. Included here are case studies of marketing
plans prepared for hospitals, political campaigns, Third World
social change, and community foundations that proved to be as
effective as those in the private sector. The case study approach
is effectively supplemented by theoretical chapters that define
first principles in essential matters such as product management,
value determination, advertising, and analysis of market
performance. This amalgamation of theory and application is
suitable to middle-range social marketing sizes as well as
full-scale projects that large agencies might undertake. The
problems differ only in magnitude; no organization is too small or
too large to adopt a consumer orientation. Marketing the Public
Sector is not only a guide to marketing; it is also about
communication, social change, propaganda, and education. It will be
of great interest to sociologists; public sector administrators;
and specialists in communications, public relations, fund-raising,
and community affairs.
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