Industrial engineering is not known for its contribution to
management requirements, which can be both challenging and varied.
However, productivity and profitability are subjects that preoccupy
manufacturers, distributors, warehouse managers and third-party
logistics firms, many of which are multinational companies that
cater to an end customer thousands of miles away. Industrial
engineers must therefore follow a balance between maintaining a
commitment to basic traditional tools that have been proven to
improve productivity and keeping up with the evolution of their
profession by staying informed about and trained in modern
approaches.
This "balance" of essential information, theory, case studies,
and a thorough examination of many timeless applications for
productivity and profitability is evidenced in Beyond World-Class
Productivity. It serves as a practical, informative source of
information in the field of industrial engineering because it is
neither an instruction manual nor a theoretical textbook. Practical
examples and commentary come from the author's 40 years of
real-world experience on the shop floor and in the boardroom.
Industrial engineering has a tendency to devote its time to
"non-real gain" activities, or to making small improvements
occasionally with a small-cycle time reduction. The effect of this
"improvement" is calculated by annual reduced cycle time - an
effect which consequently is practically invisible.
Instead, industrial engineers should aim to achieve real gain;
for example, reducing the allocated number of workers to reduce
paid hours immediately, but accruing the same or more powerful
results. Management, particularly in human resources departments,
is most interested in this type of gain and industrial engineering
should be a department that fosters such connections with
management. Industrial engineering tools are effective enough to
support management with these goals in mind.
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