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The Support Economy - Why Corporations are Failing Individuals and the Next Episode of Capitalism (Paperback, New ed)
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The Support Economy - Why Corporations are Failing Individuals and the Next Episode of Capitalism (Paperback, New ed)
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Business is broken and can't be fixed because today's 'managerial'
capitalism has grown hopelessly out of touch with the people it
should be serving. This fascinating book explores this chasm
between people and the corporations. On one side are companies
stuck in a century-old business model. On the other is a new
society of individuals no longer content to bend to the old
adversarial rules of commerce. Instead, they seek relationships of
advocacy and trust that provide support for their complex lives.
Unlocking the frustrated needs of today's individuals can unleash
the next great wave of wealth creation. This will require radically
new approaches to commerce and capitalism. "The Support Economy"
provides a profound new framework for these innovations. It is an
urgent call to action for consumers, entrepreneurs, investors,
corporate visionaries, mavericks, public officials, and every
citizen who cares about the future.
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