"A Tour de Force of Business Technology Management"
Despite the exponential growth of computing and communications
technology, the inertia of old business technology management
practices still drives most investment decisions in this area.
Companies spend too much money on new technology, while their
business models and processes underutilize the resources they
already have. Written in a compelling, conversational manner, Best
Practices in Business Technology Management advises those who buy,
install, and support all types of computing and communications
technology, empowering them to optimize their systems in new and
innovative ways.
Divided into six chapters, the book provides insight into the
field, discussing decision-making, trends, alignment, optimization,
processes, timing, and other areas. It includes practical hands-on
advice that explores organization, the challenges of working with
people, acquisition and measurement of technology, operational
effectiveness, and strategic effectiveness. The best practices
presented are not theoretical or untested. Rather, they are the
result of "trench warfare "and real applications. The insights
contained in this volume represent what successful companies have
done-and continue to do-to optimize the business technology
relationship.
A nationally-known business technology veteran, author Stephen
J. Andriole has developed a perspective on the optimization of
computing and communications technology based on years of
experience from government, industry, academia, and the venture
capital business. In this book, he demonstrates how those who buy
and deploy technology can optimize their technology in a way that
saves costs and providesmaximum performance.
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