By and large, cost-effective information technology (IT)
management is more about people, personal relationships, and
corporate culture than it is about the technology itself. Simply
put, IT doesn't work if you are surrounded by bad people and stupid
processes in a deranged corporate culture.
IT's All about the People: Technology Management That Overcomes
Disaffected People, Stupid Processes, and Deranged Corporate
Cultures explains how to achieve dramatic improvements in service
and agility by enhancing the people, processes, and culture within
your organization. It details the various roles within the
technology management process and supplies authoritative insight
into the realities of human behavior-including the range of best
and worst behaviors from managers, executives, and corporate
culture.
Industry veteran Stephen J. Andriole explains the reason behind why
many business cases fail and includes helpful insights on new
governance models, organic transformation, guerilla budgeting, and
open source software. Providing a fresh perspective on the old
basics of IT management through a twenty-first-century lens, this
book arms you with the methods needed to master the soft art of IT
management as well as purchasing, deployment, and technological
support.
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