Innovation is a core issue for public services and is a key element
of public services reform - particularly in this age of austerity
where policymakers urge the need to 'innovate to do more with
less'. This comprehensive and accessible Handbook explores the
potential for creating efficient and effective public
services.Leading researchers from across the globe review the
state-of-the-art in research on innovation in public services,
providing an overview of key issues from a multi-disciplinary
perspective. Topics explored include: context for innovation in
public services and public service reform; managerial change
challenges; ICT and e-government; and collaboration and networks.
The theory is underpinned by seven wide-ranging case studies of
innovation in practice. Taking the field forward and providing a
baseline for future research, this highly unique and original
Handbook will prove essential reading for academics, researchers,
students, policymakers and practitioners across the fields of
innovation, public policy, social policy and public management.
Contributors include: D. Alexander, R. Andrews, S. Baines, J.
Barlow, C. Barton-Sweeney, V. Bekkers, G.A. Boyne, J.M. Bryson, K.
Brown, M. Carter, C. Chew, B.C. Crosby, M. Considine, I.
Cunningham, J. Edler, M. Farr, S. Goldfinch, T. Greenhalgh, J.
Hartley, G. Harvey, B. Head, B. Jaeger, A. Johnston, P. Joyce, R.
Keast, T. Kinder, J.M Lewis, C. Longley, L.E. Lynn, Jr., F. Lyon,
K. McLaughlin, M.P. Mandell, M. Macaulay, F. Macfarlane, M. Martin,
V. Mele, I. Miles, D. Nickson, H. Noke, D. Norris, Z. Radnor, M.L.
Rhodes, N.C. Roberts, K. Strokosch, J.M Svara, J. Torfing, E.
Uyarra, R.M. Walker, J. Wallis, J. Waterhouse, R. Wilson, P.
Windrum
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