Susan Nash looks into the complexities of human behavior to help
managers, team leaders and team members understand their team's
type and behavior patterns, create and interpret a team profile and
design performance improvement strategies that produce immediate
results. Case studies, self-assessment tools, exercises, and
real-life profiles of teams in action bring Nash's unique SCORE
model to life and demonstrate how to use type and temperament to
diagnose problems and capitalize on strengths.
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