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Organizational Toxin Handlers - The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations (Paperback, 1st ed. 2020)
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Organizational Toxin Handlers - The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations (Paperback, 1st ed. 2020)
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This book examines the important role of HR practitioners acting as
toxin handlers within their organizations and the dangers they face
when dealing with toxic workplace emotions caused by difficult
organizational decisions, such as mergers and acquisitions, staff
reductions, and restructurings. Exploring what they do, why they do
it, and the personal and professional rewards created by the work,
it also examines the dangers that await them in terms of risks to
their personal well-being. In today's world, layoffs, harassment,
discrimination, personality conflicts, or an abusive boss are just
a few of the many types of workplace situations that can generate
intense emotional pain for employees-feelings like anger,
frustration, stress, disappointment, and even fear. Unfortunately,
these types of events are predictable and somewhat inevitable, but
it is the way organizations handle them-or do not-that can create a
serious problem for employees. The responsibility often falls to HR
to help troubled employees reduce their emotional pain so that they
can re-focus and get back to work as quickly as possible, resulting
in positive organizational outcomes. This book highlights the
balancing act that HR must perform of caring for employees and
championing their causes while at the same time driving toward
organizational goals set by senior leaders. The author demonstrates
how toxin handlers reduce organizational pain during tough times
while also exploring the costs to their own well-being. Readers
will learn to minimize the negative impact of toxic emotions from
an organizational as well as individual perspective. This book will
teach HR professionals strategies about how to anticipate and
navigate the organizational toxicity caused by some of the
inevitable and difficult people-related situations that are likely
to come their way.
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