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How to Find the Right Words - a guide to delivering life's most awkward messages (Hardcover)
Loot Price: R285
Discovery Miles 2 850
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How to Find the Right Words - a guide to delivering life's most awkward messages (Hardcover)
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Loot Price R285
Discovery Miles 2 850
Expected to ship within 12 - 17 working days
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Life constantly requires us to give other people some hugely
awkward messages: that we don't love them anymore; that we do love
them (though we're not meant to); that they smell a bit; that
they're fired; that we're furious with them (though we adore them)
or that their music is too loud... Often, out of embarrassment, we
just stay quiet. Occasionally we explode. And typically, we stumble
about, looking for the right words - dreading that we didn't find
them and thereby causing more hurt than we should. This is a book
to help us locate the best possible words to get across a range of
life's most difficult messages. With twenty case studies drawn from
relationships, friendships, work, our families and service
situations, we are gently shown what we might - in an ideal world -
find ourselves saying to make our intentions known while causing
minimal harm. We are guided, among other topics, to how best to end
a relationship, how to make it up with a child and how gently to
let down a friend who wants more. We laugh, we recognise our
troubles - and we're introduced to a range of deeply empathetic
ways to navigate some of our most acute social dilemmas.
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