Written by one of the foremost authorities on the subject, the
Second Edition is completely revised to reflect the latest changes
to the ASQ Body of Knowledge for the Certified Quality Engineer
(CQE). This handbook covers every essential topic required by the
quality engineer for day-to-day practices in planning, testing,
finance, and management and thoroughly examines and defines the
principles and benefits of Six Sigma management and organization.
The Quality Engineering Handbook provides new and expanded sections
on management systems, leadership and facilitation principles and
techniques, training, customer relations, documentation systems,
domestic and international standards, and more.
General
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