Resistance is at the heart of the change process, yet it is often
overlooked or perceived as a negative force. This book explores
resistance as a natural, positive, and necessary component of
change. Twenty discrete resistance factors_likely to be found in a
variety of circumstances_are described. The short vignettes that
accompany each make the resistance factors come alive. Beyond
gaining greater insights into the nature of these sources of
resistance, the reader is provided with specific strategies, or
antidotes, to harness the power of resistance, transforming it from
a negative to a positive force. An included survey tool, built
based on questions presented at the end of each chapter, will
assist leaders in assessing potential sources of resistance to
change events. An eight-step resistance-based change
model_transactional in nature and simple in application_supports
the reader in successfully moving nearly any change project toward
a positive outcome.
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