Psychological Aspects of Crisis Negotiation, Third Edition,
explores the methods and strategies for confronting the nine types
of subjects typically encountered in hostage/suicide sieges by
correctional staff and law enforcement crisis negotiators. Strentz,
an experienced negotiator who designed and directed the FBI's
hostage negotiator program, lays out the critical elements that are
required for a successful encounter with a hostage taker or other
malfeasant. This book highlights psychological dynamics of
negotiations as they apply to the negotiator, the hostage, and the
subject. It discusses the predictors of surrender versus the need
for a tactical intervention and examines the phases of a hostage
crisis and the changing focus as the crisis develops. Referencing
historical events such as the Bay of Pigs invasion and the
Challenger and Columbia incidents, this text demonstrates how
faulty group decision making can spell tragedy. Enhanced with case
studies to put the material into context, this third edition also
includes new chapters on the SWAT team/crisis negotiator interface
and on the genesis of the increased incidence of mentally ill
hostage takers. Based on decades of experience in the fi eld and
practical advice from a national expert, this volume arms
negotiators with the knowledge and tools they need to defuse crises
and increase the odds that hostages will survive.
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