Mastering Statistical Process Control - A Handbook for Performance Improvement Using Cases (Paperback)

Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management.
The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations.
Key case studies include using SPC to:
- Measure quality and human factors
- Monitor process performance accurately over long periods
- Develop best-practice benchmarks using control charts
- Maximise profitability of fixed assets
- Improve customer service and satisfaction
*Shows how your business, process and profitability can benefit from process management and control
*SPC is widely used and widely misunderstood. This is the only book to take an applications based approach to SPC
*Ideal for managers, process engineers and quality personnel in both manufacturing and service sectors, as well as students ofmanagement, statistics, operations research, MBAs and Six Sigma candidates

General

Imprint:	Butterworth-Heinemann
Country of origin:	United Kingdom
Release date:	May 2005
First published:	May 2005
Authors:	Tim Stapenhurst
Dimensions:	246 x 174 x 29mm (L x W x T)
Format:	Paperback
Pages:	496
ISBN-13:	978-0-7506-6529-2
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Promotions
LSN:	0-7506-6529-7
Barcode:	9780750665292

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