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Ongoing Crisis Communication - International Student Edition - Planning, Managing, and Responding (Paperback, 5th Revised edition)
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Ongoing Crisis Communication - International Student Edition - Planning, Managing, and Responding (Paperback, 5th Revised edition)
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Providing an integrated approach to crisis communication that spans
various disciplines and the entire crisis management process, the
fifth edition of Ongoing Crisis Communication uses a three-stage
approach to crisis management - pre-crisis, crisis and post-crisis.
W. Timothy Coombs draws on first-hand experience in the field,
explaining how crisis management can prevent or reduce the threats
of a crisis and providing guidelines for how best to act and react
in an emergency situation. The fifth edition includes new coverage
of social media, social networking sites and terrorist threats and
draws upon recent work from management, public relations,
organizational psychology, marketing, organizational communication,
and computer-mediated communication research.
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