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Appreciative Inquiry and Knowledge Management - A Social Constructionist Perspective (Hardcover, illustrated edition)
Loot Price: R2,785
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Appreciative Inquiry and Knowledge Management - A Social Constructionist Perspective (Hardcover, illustrated edition)
Series: New Horizons in Management series
Expected to ship within 12 - 17 working days
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The authors of this book advance the Appreciative Sharing of
Knowledge (ASK), a unique approach by which organizations create a
culture that facilitates the sharing of information. Using social
constructionist approaches, historical data, and case studies, the
authors demonstrate that appreciation - or affirmation - is the key
ingredient for people to trust each other and overcome their
inhibitions and concerns about sharing what they know. The
hyper-competitive culture of many organizations has created a
knowledge-hoarding climate that many firms struggle to change. The
ASK process can reinvent, in a sustainable manner, how we think
about organizing knowledge. By linking practices, artifacts,
technologies and managerial skills, the ASK model offers a
management framework for a wide range of enterprises. One of the
basic tenets put forth is that if knowledge is shared
appreciatively, managing knowledge will no longer be an issue. The
authors expand on the concept of appreciation and illustrate how
systems can be created to institutionalize knowledge sharing. In
addition, they give examples of organizations that have planted the
seeds for the exchange to happen. Academics and practitioners in
the fields of knowledge management and organizational behavior and
development will find this innovative study of great value. The
findings will also be of great practical use for managers and
executives in a variety of firms.
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