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Books > Professional & Technical > Technology: general issues > Engineering: general
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Lean Six Sigma Secrets for the CIO (Paperback)
Loot Price: R1,827
Discovery Miles 18 270
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Lean Six Sigma Secrets for the CIO (Paperback)
Expected to ship within 12 - 17 working days
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Donate to Against Period Poverty
Total price: R1,847
Discovery Miles: 18 470
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Going beyond the usual how-to guide, Lean Six Sigma Secrets for the
CIO supplies proven tips and valuable case studies that illustrate
how to combine Six Sigma's rigorous quality principles with Lean
methods for uncovering and eliminating waste in IT processes. Using
these methods, the text explains how to take an approach that is
all about improving IT performance, productivity, and security-as
much as it is about cutting costs. Savvy IT veterans describe how
to use Lean Six Sigma with IT governance frameworks such as COBIT
and ITIL and warn why these frameworks should be considered
starting points rather than destinations. This complete resource
for CIOs and IT managers provides effective strategies to address
the human element that is so fundamental to success and explains
how to maximize the voice of your customers while keeping in touch
with the needs of your staff. And perhaps most importantly-it
provides the evidence needed to build your case to upper
management. Supplying you with the tools to create methods that
will bring out the best in your employees; Lean Six Sigma Secrets
for the CIO provides the understanding required to manage your IT
operations with unique effectiveness and efficiency in service of
the bottom line.
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