Managing improvement is not about change for the sake of change,
but is a fundamental philosophy for achieving business goals. In
Managing Improvement, author William Doak has targeted this message
to those people working in middle management-the individuals who
manage the bulk of an organization's employees and resources and
who carry the primary responsibility for delivering quality
products and services to their customers. Doak dispenses
information on creating effective and efficient organizations that
focus on continuous improvement and quality controls. Managing
Improvement helps management to think strategically and to align
and motive people by involving them in the pursuit of the business
vision and strategy. Encouraging a disciplined, proactive method
for improvement, the five-phase approach includes the following
steps: Conduct a situation analysis Develop objectives Create
tactics Implement and review progress Conduct annual review
Containing numerous charts, figures, and tools, Managing
Improvement provides a mechanism where managers and leaders can
improve their ability to prioritize, improve the way they plan, and
accelerate advancements in key performance areas.
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