Organizations are complex social systems, and dysfunctionalities
can settle in very quickly and almost unnoticed, costing valuable
time and resources. In a highly volatile and complex world where
mistakes are virtually unforgivable, the ability to rapidly and
accurately diagnose dysfunctionalities, and familiarity with the
right governance and leadership principles, have thus become vital
for organizations' success. This volume, the second in a set of
three, introduces readers to the Viable System Model (VSM)-based
diagnosis and governance of organizations. Readers will be
familiarized with a broad range of dysfunctional patterns that can
impede an organization's viability, while also deepening their
understanding of organizational viability gained in Volume 1. This
volume examines in detail the highly dynamic nature of
organizations, the multiple equilibrium systems that need to be
kept in mind, and the intricate nature of leadership in
organizations. It addresses fundamental organizational and
managerial issues/topics such as the functioning of hierarchies,
the "right" degree of centralization, the various challenges
throughout an organization's lifecycle, and the vital role of
conflicts for organizational health. The insights derived from the
VSM in this volume will provide readers with a comprehensive,
nuanced, and sound conceptual foundation for questions concerning
the diagnosis and governance of organizations, the tasks,
challenges and principles of leadership, and the implementation of
strategies in organizations. "This compendium is a most welcome
contribution to Organizational Cybernetics. Lassl provides a
detailed analytical and insightful perspective on the currently
most powerful organization theory, which is a key to mastering
complexity: the Viable System Model. The author also finds new,
creative ways of showing the practitioner how to make the model
work. If you apply it properly, you can reap huge benefits: the
viability of your organization and a prosperous future."Prof. em.
Dr. Markus Schwaninger, University of St. Gallen "There is nothing
more practical than a good theory" (K. Lewin). This is exactly what
Lassl's books exemplify and prove. By advancing the VSM-based
organizational theory and providing ample application-related
examples, these books allow the readers to look at their
organizations and management from a new perspective, and provides
them with the knowledge to trigger and implement practical
organizational changes.I have been able to draw upon many
cutting-edge examples from Lassl's books for my lectures on the
VSM, which have repeatedly convinced students of its value and
enabled them to gain an in-depth understanding of the VSM.
Particularly Lassl's elaborations on variety management and on the
axiom of requisite vertical eigen-variety are cornerstones for
every organizational design project, for value-oriented management,
and for the overall viability of the organization. I highly
recommend the book to all managers looking for ideas for
future-oriented design of organizations and of value
creation."Prof. Dr. Matthias Muller-Wiegand, Vice President
Department Business and Law, Rheinische Fachhochschule
Koeln/University of Applied Sciences
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